Viral news: Man fought a legal battle for 7 years for ₹1.50, finally customer won
In today's fast-paced world, no one pays attention to one and a half rupees. While buying a ticket in a bus or train, if one and a half rupees are not available, then they round off. But a person named Chakrash Jain from Sagar district of Madhya Pradesh fought against the gas agency for 7 years for just 1.50 rupees. This may be a small amount, but it is a big victory in terms of consumer rights. For such a small amount, he dragged the gas agency to court. His perseverance paid off in this case and the consumer court ruled in his favor. The victory against the gas agency made Chakrash happier than the money received in the verdict.
On November 14, 2017, Chakrash Jain booked gas from Bharat Gas Agency. The bill for the cylinder was ₹753.50. But the person who delivered the gas took ₹755. They refused to return Rs 1.50 on the pretext of not having change. When Chakrash Jain asked for his money back, the delivery agent told him to contact the agency. Without delay, Chakrash Jain filed a complaint with the gas agency and the National Consumer Court. Thus began a 7-year battle.
No action was taken on Chakrash Jain's initial complaint. Then on July 15, 2019, Chakrash Jain filed a case in the District Consumer Court. The gas agency called it a minor matter and made fun of Chakrash Jain who filed the case. But Chakrash stood firm in this case with his lawyer Rajesh Singh.
After nearly five years of hearing, the court found the gas agency's service deficient and gave an important verdict. Within two months, Chakrash Jain will have to return his ₹1.50 with 6% annual interest. Also ordered to pay ₹2,000 for Jain's mental, financial and service-related troubles and ₹2,000 for his legal expenses.
This case shows the importance of consumer rights. Chakresh Jain's fight is a warning to businesses, reminding them of their responsibility to treat consumers fairly and maintain ethical conduct. "It was not just a matter of ₹1.50; it was a fight for our rights and self-respect," Jain said.