Millions of people travel by train every day. But the biggest problem during this journey is train delays. Sometimes due to bad weather, sometimes due to technical problems on the tracks, and sometimes due to signal failures, trains get delayed by hours. In such situations, many passengers change their plans and hastily cancel their tickets.

Did you know that you are entitled to a full or partial refund if your train is delayed? Yes, Indian Railways has established clear refund rules keeping in mind the rights of passengers. Let's find out how much delay entitles you to a refund.

When do you get a full refund?
You can get a full refund of your ticket only if your train is delayed by more than 3 hours from your boarding station and you have canceled your ticket as a result. If you also want to claim your refund, you can do so using these simple tips.

How to get a refund
The railways have provided both online and offline options to make this process easier.

Online:
Go to the IRCTC website or app.
Enter your PNR number and select the 'Request Refund' option.
Enter the details of the train delay.
Upload the necessary documents.
After submitting the request, your refund will be transferred to your bank account within 72 hours.

Offline:
Go to the nearest railway station and apply at the ticket counter.
Carry your original ticket and proof of the delay.
Talk to the counter staff and fill out the form.
You will receive your refund after the ticket is canceled.

Tips for passengers
Always keep a printout or digital copy of your ticket.
Check the railway's official website or app for the train's live location.
If the train is delayed by more than 3 hours, always remember your right to a refund.
When applying for a refund online, enter your bank details correctly.

Remember: Next time your train is delayed, don't just get frustrated. It's important to know that the railways have protected your rights. By having the right information and applying on time, you can get your money back. An informed passenger is a smart passenger.

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