Attention: If someone asks for more money for Rail Neer on the platform or in the train? Then complain here

Every day a large number of people travel from one city to another or from one state to another. For this, people use different vehicles. Some people like to travel by their car, while many people travel by plane. Whereas, if seen, a large section of Indians travel by train. If you also travel by train, then apart from comfortable seats, you also get toilet and food facilities here.

At the same time, you can also get Rail Neer i.e. water bottle from the shops on the platform or from the pantry in the train. But many times it is seen that these people charge more money from the passengers than the fixed price. If you have also been charged or are asked for more money for a water bottle, then you can complain about it. So let's know where and how you can complain about it. Passengers can know about this in the next slides...

How much is the price of Rail Neer?

Usually when you buy water from a shop outside, you have to pay Rs 20 for it, but Indian Railways has fixed a separate price for Rail Neer i.e. water bottle sold in railway premises and trains. Railways has fixed Rs 15 per bottle for this, that is, you have to spend Rs 15 for one bottle.

Vendors charge more money
While Indian Railways has fixed the price of Rail Neer at Rs 15 per bottle, many vendors charge customers Rs 20 for it, that is, Rs 5 more than the fixed price. Many times such videos come up on social media in which cases of charging more money come to light, but here know that no seller can do this. Doing this is against the rules of the Railways.

Other brands are also sold
When a customer tells the shopkeeper for Rail Neer that the price of this bottle is Rs 15, many shopkeepers also make an excuse of not having Rs 5 change. Not only this, nowadays shopkeepers are also seen selling water bottles of other brands at many railway stations. Doing this is absolutely wrong, but this is seen happening in shops located on many platforms.

If someone asks for more money, complain here
If someone asks you for more money for Rail Neer, you can complain about it by visiting the official portal of Rail Madad https://railmadad.indianrailways.gov.in/madad/final/home.jsp
If you want, you can also complain about it on number 139.